Policies
Shipping & Delivery
Every Rover & Belle box is packed with care and despatched promptly so your companion's gifts arrive in pristine condition. Below you'll find everything you need to know about how we ship and when to expect your order.
Delivery Areas
We currently ship across Canada, with express routes serving Halifax and the Nova Scotia coast. We are working toward expanded international shipping — sign up for our journal to be the first to know.
Processing Times
All boxes are hand-packed to order. Please allow:
- 1–2 business days to process and prepare your order.
- 3–5 business days for standard domestic delivery.
- 1–2 business days for Nova Scotia express delivery.
Shipping Rates
- Standard (Canada)
- Free on orders over $75
- Nova Scotia Express
- Free
- Remote Regions
- Calculated at checkout
Order Tracking
Once your box has been despatched, you will receive a confirmation email with a tracking link. You can also review shipment status at any time from your Member Portal under Order History.
Still have questions?
Our concierge team is happy to assist. Reach out and we'll respond within one business day.
Contact Us